NOTICE: Please read these Terms and Conditions carefully before using the website. The Terms and Conditions contain important information about your rights and obligations, as well as limitations and exclusions. By using this website or by ordering any product from RENUzORAL, LLC, you confirm your unconditional agreement to, and acceptance of, these Terms and Conditions. If you elect not to accept these Terms and Conditions, do not use this website.
All products, product information, and content on this website are subject to change at any time without notice. RENUzORAL, LLC makes all reasonable efforts to accurately display the product information, including colors, labels, pictures, etc. However, the actual appearance you see will depend on your computer system. The product images on the website may not exactly reflect the product you receive as a result of design revisions and color variations.
RENUzORAL, LLC attempts to ensure that information on this website is complete, accurate, and current. Despite our efforts, the information on this Website may occasionally be inaccurate, incomplete, or out of date. RENUzORAL, LLC makes no representation as to how complete, accurate, or current any information is on this Website. For example, products included on this Website may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on this Website. RENUzORAL, LLC may make changes to its Website design, functionality and/or content at any time, and may provide links to other sites that are not maintained by RENUzORAL, LLC. RENUzORAL, LLC does not endorse those sites and is not responsible for the content of such other sites.
Use of Website:
The entire contents of this Site are copyrighted under United States law. All other Materials from this Website may not be copied, distributed or transmitted in any way without prior written consent of RENUzORAL, LLC. The design of this Website and all of its content, text, graphics, information, and other material displayed thereon or that can be downloaded are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with prior written approval from RENUzORAL, LLC. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy / publicity, and other laws and regulations.
All material on this Site is provided for lawful purposes only. You agree not to use the material on this Site for illegal purposes or for the transmission of material that is unlawful, harassing, defamatory, libelous, invasive of another’s privacy, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable, or that infringes or may infringe the intellectual property or other rights of another or that violates any federal, state, or local laws. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Website. RENUzORAL, LLC will cooperate fully with any law enforcement authorities, court order, or subpoena requesting or directing us to disclose the identity of anyone posting such materials.
Termination of your user account for any reason, including but not limited to your violation of any of these Terms and Conditions, results in the immediate revocation of your license to use the Website, Website content and material, and obligates you to immediately destroy any copies of the Website content in your possession.
By using this site or purchasing items from this site, you are agreeing that your use and purchase is for your own, personal, non-commercial use only and that you will use the Site and the products and services therein only as allowed by State, Federal or international law and by RENUzORAL, LLC. The site and the products, and other intellectual property contained therein are the sole and exclusive property of RENUzORAL, LLC and you may not use or exploit the site or the content on the site in any way, shape or form whatsoever except for as intended or allowed by us. Any commercial use is expressly prohibited.
To ensure the products and services on this site are of the highest quality and are backed by our money back guarantee and customer support, among other things, RENUzORAL, LLC does not allow any resale or other distribution of any kind or nature, whatsoever, by you or any third party. By purchasing a product from this site you promise and agree that you will not sell, re-sell, distribute or otherwise offer for sale any, RENUzORAL, LLC products purchased or otherwise received by you, and you also promise and agree that you will not give, sell or otherwise transfer any RENUzORAL, LLC products purchased or received by you to any third party for any reason whatsoever. RENUzORAL, LLC reserves the right to take action against any unlawful reseller or distributor for unlawfully reselling RENUzORAL, LLC products. Such actions include all remedies under State and Federal law.
Notice for Claims of Intellectual Property Violations and Agent for Notice:
RENUzORAL, LLC respects the intellectual property of others, and we ask our users to do the same. RENUzORAL, LLC abides by the Digital Millennium Copyright Act (DMCA) by responding to notices of alleged infringement that comply with the DMCA and other applicable laws. In appropriate circumstances and at RENUzORAL, LLC’s sole discretion, that response may include removing, disabling and/or terminating access to material residing on the Website that is claimed to be infringing, in which case RENUzORAL, LLC will make a good-faith attempt to contact the person who submitted the affected material so that they may make a counter notification, also in accordance with the DMCA.
RENUzORAL, LLC reserves the right to modify or discontinue, temporarily or permanently, the Website as a whole and/or any or all of the Website features, products, prices of products, promotions, services or information appearing on, or available through, any or all of the Website with or without notice to you. You agree that RENUzORAL, LLC shall not be liable to you or any third-party for any modification or discontinuance of such features, products, prices, services, or information on the Website or the Website itself.
The information contained in the Website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the RENUzORAL, LLC Website (including, but not limited to, information that may be provided by healthcare and/or nutrition professionals employed by, or contracting with, RENUzORAL, LLC) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration unless specifically so stated. You should carefully read all product packaging prior to use.
Ordering and Payment:
It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Website. By placing an order, you represent that the products ordered will be used only in a lawful manner. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
By placing an order, you authorize RENUzORAL, LLC to charge the credit card / debit card you provided for your order. If your credit card is declined at the time you place your order, your order will not be accepted and you will be notified that your order payment has failed. Once your payment information is corrected, your order will be placed.
If you have received an order without paying for it (e.g. your credit card was cancelled) RENUzORAL, LLC reserves the right to pursue any/all collection efforts allowed under the law. If your payment has “bounced” or been declined by our Bank, you are liable for paying the Bank’s “Bounce Fee”, along with your order total before your order will be fulfilled.
If there is a balance due for any order, RENUzORAL, LLC has the right to use your store credit to pay for the balance, refuse your payment, or ask you to submit an additional payment for the balance. If RENUzORAL, LLC has not received complete payment within two weeks of your order date, your order will be cancelled and payment voided.
Once RENUzORAL, LLC receives confirmation from the bank that your payment has cleared, your order will be fulfilled.
By enrolling in RENUzORAL, LLC’s Auto-ship Program, you are abiding by the following Auto-ship Terms and Conditions:
- You must have a RENUzORAL, LLC account, a valid email address, and a credit card and/or debit card to participate in RENUzORAL, LLC’s Auto-ship Program.
- By placing an Auto-ship order, whether via RENUzORAL, LLC, placing a telephone order through a RENUzORAL Customer Service Representative, mail, or otherwise, you are bound by these RENUzORAL, LLC Auto-ship Terms and Conditions.
Auto-ship Order Placement:
- By placing an Auto-ship order, you authorize RENUzORAL, LLC to automatically place and ship an order for your selected Auto-ship item(s), on a scheduled date determined by your order frequency selection on your initial Auto-ship order.
Auto-ship Order Final Order Amount:
Your Auto-ship order’s final total may vary due to changes in price, tax rates, Customs, duties fees, and/or shipping costs. Your order total will include:
- Sales tax, if applicable, will be applied to each Auto-ship order.
- Customs fees, if applicable, will be applied to each Auto-ship order shipped internationally.
- Shipping cost, if applicable, will be applied based on the shipping method you selected on your initial Auto-ship order, e.g.: if you selected 2nd-day shipping on your original order, this shipping method will be used for all subsequent Auto-ship orders. Your actual shipping cost will be the current rate, for your shipping method. If you want to change your Auto-ship order’s shipping method, you can go to your “My Account” section and click “Auto-ship Management” to select a different shipping method.
Auto-ship Order Payment:
- By placing an Auto-ship order, you authorize RENUzORAL, LLC to charge the credit card you provided for subsequent Auto-ship orders until you cancel your Auto-ship order. Unless modified by you, the credit card you used to set up the initial Auto-ship order will be charged for subsequent orders. Subsequent orders will be charged the day the order is placed and forwarded to the warehouse for processing.
- If your credit card is declined at the time of Auto-ship order placement, your order will not be placed; you will be notified that your Auto-ship payment has failed and you will need to update your credit card information. Once your payment information is corrected, your Auto-ship order will be processed. To update your credit card information, you can go to your “My Account” section and click “Auto-ship Management” to update your credit card information.
- Credit Card and Debit Card payment will be the only valid payment types accepted for Auto-ship order payment..
- The items in an Auto-ship subscription are based on a customer’s current customer class price. This means that item prices are not locked in.
Auto-ship Order Notifications:
- An Auto-ship order confirmation email and a shipment confirmation email will be sent after each Auto-ship order is processed and shipped. Once an Auto-ship order is scheduled, no emails will be sent before subsequent Auto-ship order shipments are processed.
- At the time of ordering, any backordered item(s) on your Auto-ship order will be indicated on your order confirmation.
Auto-ship Order Backordered Items:
- Any backordered Auto-ship order item(s) will be shipped as soon as they become available.
- A backordered item will not affect the Auto-ship order schedule for the backordered item. Subsequent Auto-ship orders of that item will continue to be shipped according to the schedule you specified when you set up your initial Auto-ship order. 30, 45, 60, 90, 120, or 180 day intervals will run from the date you set up the initial Auto-ship order, not from the date that an item was last shipped.
Manufacture Container Size Changes on Auto-ship Orders
- Sometimes a manufacturer will modify the container size (for example, a manufacturer could increase the quantity from 30 to 60 capsules). In this case, your Auto-ship order’s quantity and possibly ordered item(s) will be automatically adjusted to retain the original order quantity. This new adjustment will continue unless you choose to cancel them.
Product Formula Changes on Auto-ship Orders
RENUzORAL, LLC is committed to providing the best quality and innovation. Our team is continually monitoring our product’s effectiveness; updates to formulas are made in the name of quality and improvement for what we believe is in the best interest of our customers. This may result in the manufacturer adjusting its formula (for example, a manufacturer could change the percentage of a product’s active ingredient from 5% to 7%). Each formula change could be different and RENUzORAL, LLC will take the following actions depending on the percentage change of active ingredients:
- For formula modifications, your order will be automatically updated by replacing the existing item with the new formula item. You will NOT be notified separately of this formula change before subsequent Auto-ship orders are processed and shipped. This new formula product will continue on subsequent Auto-ship orders unless you choose to remove this item from your Auto-ship order.
Cancellation of Auto-ship Orders:
- You may cancel your Auto-ship subscription at any time by calling Customer Service at (949) 584-0954. You may modify or cancel your Auto-ship order at any time before the subsequent order is processed.
- Canceling an Auto-ship order will stop all future shipments of that order.
- Canceling an Auto-ship item will stop all future shipments of that item.
- To resume your Auto-ship order after you cancelled it, you will need to create a new Auto-ship order.
Changing of Your Auto-ship Order:
Modifying subsequent Auto-ship orders is easy. Simply log in to your account and click “Auto-ship Management” to update your Auto-ship order. You can modify the following on your Auto-ship order(s):
- Update payment information
- Update billing / shipping addresses
- Change the order frequency of an item
- Remove items from you Auto-ship order
Acceptance of Auto-ship Terms and Conditions:
- By placing an Auto-ship order, whether online at RENUzORAL, LLC, by placing a telephone order through a RENUzORAL Customer Service Representative, by mail, or otherwise, you are agreeing to be bound by these RENUzORAL, LLCAuto-ship Terms and Conditions, as well as RENUzORAL, LLC’s general Terms and Conditions.
- We’re sorry; but International and Wholesale accounts are not eligible for Auto-ship at this time.
RENUzORAL, LLC reserves the right to update or revise these Auto-ship Terms and Conditions at any time. If RENUzORAL, LLC makes material changes to these Auto-ship Terms and Conditions, we will provide you notice on the website for 30 days. If you do not accept these Terms and Conditions or any changes proposed by RENUzORAL, LLC, your only remedy is to cancel your Auto-ship order(s).
RENUzORAL, LLC reserves the right to modify or terminate this program at any time without prior notice.
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Website. All purchases from this Website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Domestic Use/Export Restriction:
RENUzORAL, LLC controls the Website from our offices within the United States of America. We make no representation that the Website or its content (including, without limitation, any products or services available on or through the website) is appropriate or available for use in other locations. Users who access the Website from outside the United States of America do so on their own initiative and must bear all responsibility for compliance with local laws, if applicable. Further, the United States export control laws prohibit the export of certain products, technical data, and software to certain territories. No content from the website may be downloaded in violation of United States law.
Submission of Information and/or Materials:
Other than personally identifiable information, any information, including but not limited to video, software, data, text, photographs, music, sound, remarks, comments, suggestions, ideas, graphics or other submissions, transmissions and/or postings that are communicated to RENUzORAL, LLC through this Website will be considered non-confidential / non-proprietary and will become exclusive property of RENUzORAL, LLC.
You acknowledge the originality of any submission communicated to RENUzORAL, LLC and accept responsibility for its accuracy, appropriateness and legality in that you agree to provide true, accurate, current and complete information about yourself if and when you elect to provide personal information to us. You also agree to maintain and promptly update any such information to keep it accurate. You are responsible for your own communications and are responsible for any consequences resulting from these communications.
RENUzORAL, LLC is entitled to use any information submitted for any purpose anywhere, anytime and for any reason whatsoever without restriction or compensation to the person sending the submission. We may, but are not obligated to, monitor or review any User Communications. RENUzORAL, LLC will have no obligation to use, return, review, or respond to any information we receive from you. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. RENUzORAL, LLC retains the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable and may terminate your account or your use of this Website.
Linking to this Website:
Creating or maintaining any link from another website to any page on this Website without our prior written permission is prohibited. Running or displaying this Website or any information or material displayed on this Website in frames or through similar means on another website without our prior written permission is prohibited. Any permitted links to this website must comply with all applicable laws, rules, and regulations.
Third Party Links:
From time to time, this Website may contain links to websites that are not owned, operated or controlled by RENUzORAL, LLC or their respective affiliates. These links are for your convenience only and are not under our control. You acknowledge and agree that RENUzORAL, LLC is not responsible for the availability of such external sites or resources, and does not endorse any such site, its use or contents and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other websites, or any content, materials or other information located or accessible from any other websites, or the results that you may obtain from using any other websites. If you decide to access any other websites linked to or from this Website, you do so entirely at your own risk.
Products and/or services purchased through third-party websites are subject to the Terms and Conditions of such other parties and their websites, and RENUzORAL, LLC shall have no liability or responsibility theretofore.
You agree to indemnify and hold RENUzORAL, LLC and our parents, affiliates (and their franchisees and licensees), and subsidiaries, officers, directors, employees, successors and assigns, harmless from any claim, loss or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of our Website, your connection to our Website, your violation of these Terms and Conditions, or your violation of any rights of another party. This indemnity survives termination of these Terms and Conditions.
Disclaimer of Warranties:
YOU EXPRESSLY AGREE THAT USE OF OUR WEBSITE IS AT YOUR SOLE RISK AND IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAWS.
RENUZORAL, LLC AND ITS AFFILIATES AND SUBSIDIARIES (COLLECTIVELY, “AFFILIATES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. RENUZORAL, LLC AND ITS AFFILIATES MAKE NO WARRANTY, EXPRESS OR IMPLIED, THAT THE WEBSITE OR ANY SERVICES, PRODUCTS, ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED ON OR THROUGH THE WEBSITE WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES RENUZORAL, LLC OR ITS AFFILIATES MAKE ANY WARRANTY, EXPRESS OR IMPLIED, AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR ANY SERVICES, PRODUCTS OR INFORMATION OBTAINED ON OR THROUGH THE WEBSITE OR AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEBSITE. THE INFORMATION, MATERIALS, OR SERVICES PROVIDED ON OR THROUGH THIS WEBSITE MAY BE OUT OF DATE, AND NEITHER RENUZORAL, LLC NOR ITS AFFILIATES MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION, MATERIALS, OR SERVICES. ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS, AND SUPPLIERS, IF ANY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY YOU THE EXTENT PROHIBITED BY LAW. REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
You agree that RENUzORAL, LLC and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, resulting from the use or the inability to use the Website or any services, products or information obtained on or through the Website, Website interruption, suspension or termination, even if RENUzORAL, LLC or its affiliates have been advised of the possibility of such damages, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent, including, without limitation, damages from: personal injury; downloading any material contained on or accessed through the Website; linking to any third party website from the Website; any unauthorized access to any information on the Website and/or submitted by you to or through the Website; cost of procurement of substitute goods and services; any goods or services purchased or obtained or messages received or transactions entered into through or from the Website; and/or loss of profits, use, data or other intangible losses. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, in which case the above limitation may not apply to you.
You further agree that any material and/or information downloaded or otherwise obtained through the use of or from the Website is done at your own discretion and risk and that you will be solely responsible for your use or nonuse of such information, including, without limitation, any damage to your computer system or loss of data that results from the download of such material and/or information and any bodily injury. RENUzORAL, LLC is not responsible for technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed computer transmissions; service degradation (including “line-noise” interference). Under no circumstances will RENUzORAL, LLC or its suppliers be liable for any damages or injury that results from the use of the materials on this Site. In the event of any problem with this Website or any content, you agree that your sole remedy is to cease using this Website. In the event of any problem with the products or services that you have purchased on or through this Website, you agree that your sole remedy, if any, is in accordance with the returns and refunds policies posted on this Website.
Revisions to these Terms and Conditions:
These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Website.
Enforcement of Terms and Conditions/Jurisdiction:
These Terms and Conditions are governed and interpreted pursuant to the laws of the State of California, United States of America, notwithstanding any principles of conflicts of law. If any part of these Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. Any claim relating to the RENUzORAL, LLC Website, our Website Terms and Conditions, and the relationship between you and RENUzORAL, LLC shall be governed by the laws of the United States and the State of California without regard to its conflict of law provisions. You and RENUzORAL, LLC agree to submit to the personal and exclusive jurisdiction and venue of the State and Federal Courts for the State of California.
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision by us. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of our Terms and Conditions remain in full force and effect. YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR OUR TERMS AND CONDITIONS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE OR BE FOREVER BARRED.
You or we may suspend or terminate your account or your use of this Website at any time, without notice, for any reason or for no reason. You may terminate this agreement by destroying all materials obtained from the RENUzORAL, LLC Website. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.
No agency, partnership, joint venture, or employment is created as a result of the Terms and Conditions and you do not have any authority of any kind to bind RENUzORAL, LLC in any respect whatsoever. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
RENUzORAL, LLC may transfer, assign or delegate the Terms and Conditions Use and its rights and obligations without consent. The Terms and Conditions are not assignable, transferable or sublicensable by you except with RENUzORAL, LLC’s prior written consent.
Your use of this Website or by ordering any product from RENUzORAL, LLC, confirms your unconditional acceptance of these Terms and Conditions. If you elect not to accept these Terms and Conditions, do not use this Website.
If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at:
28202 Cabot Road, Suite 420
Laguna Niguel, CA 92677
All Rights Reserved.
*Use as directed. Consult your physician before using if you are taking any prescription drugs or intend to take prescription drugs. For children under 18, please consult your pediatrician before taking this product. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any diseases.